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Qantas should compensate passengers for delayed and cancelled flights

When a flight is delayed by more than three hours in a European Union country, each passenger receives €250 ($415) on top of a full refund. When a Canadian flight is delayed, each passenger receives $C400 ($460). In the United States, it’s $US100 ($155).

Australian air travellers are disadvantaged by some of the worst consumer protections in the Western world. When our flights are delayed or cancelled, we count ourselves lucky to receive a $20 or $40 meal voucher.

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